![]() ![]() We snorkeled many times on our trip and saw some awesome fish and it was easier for my kids to snorkel given the wall makes the ocean almost waveless. I was extremely worried that this would ruin our trip and the hotel does an excellent job cleaning it up, so this worry was completely unfounded due to the beach wall. There really was a ton to do.īeach: Only a few of the days we were there had seaweed. My husband and I loved going over to the Heaven side bar and playing a game or two of pool before dinner. The kids club staff were absolutely amazing and babysat for us many nights. They did the kids activities in the kids pool, the activities in the big pool and loved both the beach and the water slides. I do assume the tips would help to get the seats, but again, we do not sit down much so we really just needed to put our stuff somewhere.Īctivities: Our boys had the best time. One day I asked for someone to find a chair and put in an open spot near an umbrella that I found, and someone did, while I did tip him afterwards, he did it without knowing he would get a tip. We move around a lot and could always find 1-2 chairs to put our stuff on. Pool Seats: If you are the type of person to sit in the same spot at the pool all day, and will need a few seats, this will be slightly stressful. The pizza place was delicious, especially the avocado pizza. I did not love the outside buffet by the pool as I did feel that the food sat out there in the heat WAY too long. In general thought, we found the food at the restaurants to be delicious. ![]() My husband, who is less picky, did not mind any of it. I did not love my steak at Toro, but all the appetizers were delicious, in fact, next time I will only order seafood, vegetarian, or chicken as I did not like the Steaks in most restaurants (and the Michael Jackson show). We loved the food at Zen (both teppanyaki and regular sushi menu), the French restaurant, and Gallos. One night we wanted to switch our dinner reservation, it was just my husband and me, we went to Zen and asked to be seated and about 10 minutes later they found us a table. They also got us seats at the shows, which was helpful as we didn't need to wait in line to get in, just showed up and they got us excellent seats each time! I do recommend the shows, they were really entertaining for us and my two sons (age 8 and 10). All other nights were scheduled by Moises and Edgar. ![]() I logged in at 7 am as I wake up early and got a 6:30 pm dinner for the first two nights without any issues. I was able to schedule our first nights meal on the website before we got to Mexico (I received the website link by emailing customer service). When we go back, I am definitely requesting them!!! They were kind and patient with us and awesome/fun with my kids. Moises and Edgar were our personal assistants, and they truly made the trip stress-free (dinner reservations, helping schedule the COVID tests and printing out copies of the tests for me, great seats for shows, helped us to figure out how to get to Cozumel and helped with check-out). I almost switched hotels but instead figured out a way to get personal assistants, as you can see on these boards, the personal assistants make a big difference. I spent weeks leading up to our trip reading these boards and joining Facebook groups related to this resort, to say I was worried about all I read is an understatement. Hilton Tulum Riviera Maya All-Inclusive Resort.Finest Punta Cana By The Excellence Collection All Inclusive.Barcelo Bavaro Palace All Inclusive Resort.Hotels near (PCM) Playa Del Carmen Airport.Hotels near Dolphin Discovery Puerto Aventuras.Hotels near Puerto Aventuras Golf & Racquet Club.All Inclusive Resorts in Puerto Aventuras.Adults Only and Adult Friendly Resorts Puerto Aventuras.Barcelo Hotels & Resorts in Puerto Aventuras.Hotels near Hard Rock Hotel Riviera Maya. ![]()
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